PRNewswire
CLEARWATER, Fla.
Sep 2, 2004
Mercury Insurance Group policyholders with questions regarding their coverage for damage caused by Hurricane Frances should call Mercury's toll-free claims hotline, 800-987-6000.
The Insurance Information Institute (www.iii.org) suggests tips to help assist the claims process, including:
* Be prepared to give your agent or insurance representative a
description of your damage. Your agent will report the loss
immediately to your insurance company or to a qualified adjuster who
will contact you as soon as possible to inspect the damage. Give your
agent a telephone number where you can be reached.
* Take photos of the damaged areas. These will help with your claims
process and will assist the adjuster in the investigation.
* Prepare a detailed inventory of all damaged or destroyed personal
property. Be sure to make two copies -- one for yourself and one for
the adjuster. Your list should be as complete as possible: a
description of the items, dates of purchase or approximate age, cost
at time of purchase and estimated replacement cost.
* Collect cancelled checks, invoices, receipts or other papers that will
assist the adjuster in obtaining the value of the destroyed property.
* Secure a detailed estimate for permanent repairs to your home from a
reliable contractor and give it to the adjuster. The estimate should
contain the proposed repairs, repair costs and replacement prices.
Mercury General Corp. (NYSE: MCY) provides insurance to individuals, families, and businesses.
www.mercuryinsurance.com
SOURCE: Mercury Insurance Group
CONTACT: Ted Huntington of Mercury Insurance Group, +1-661-291-6469,
THuntington@MercuryInsurance.com
Web site: http://www.iii.org/
http://www.mercuryinsurance.com/